Courtesy translation. The Portuguese version is the legally binding document.
Objective
To present the main cybersecurity guidelines aligned with Cumbuca's size, risk profile and business model. The policy guides the management of information systems and ensures the three fundamental pillars: confidentiality, integrity and availability.
Overview
Cumbuca provides payment and financial organization services, which require secure communication channels between users and systems, with effective controls and with this policy implemented across the entire operational chain.
Scope
Applies to all stakeholders in the procedures Cumbuca adopts to protect data and systems, including employees, service providers, suppliers, integration partners and end users.
Applicable rules and standards
The policy observes the following regulatory framework:
- Law No. 13,709/2018 (LGPD), the General Personal Data Protection Law
- Law No. 12,965/2014, the Brazilian Internet Civil Rights Framework
- CMN Resolution No. 4,893, of February 26, 2021
- BCB Resolution No. 85, of April 8, 2022
- Internal standards reviewed periodically by the Information Security team
Guidelines
Cumbuca operates under the following guidelines, audited at least annually by the Information Security team:
- Dedicated team for cyber protection, with formally assigned responsibilities
- Secure data management across the full lifecycle (collection, processing, storage, disposal)
- Periodic training of employees in cybersecurity and data protection
- LGPD compliance in every process involving personal data
- Secure software development, with code review, static analysis and security testing
- Malware protection on workstations, servers and applications
- Data integrity through checksums, immutable logs and audit controls
- Continuous monitoring of the infrastructure, with automated alerts for anomalous events
- Access management based on least privilege and periodic review
- Information classification by sensitivity, with proportional controls
- Partner due diligence, cyber risk analysis before integration
- Incident prevention, with playbooks and periodic simulations
- Business continuity plan (BCP) with defined RTO and RPO targets
- Technological control of endpoints, network and remote access
- Prevention of unauthorized disclosure of information (DLP)
- Incident response with timely notification to regulators where applicable
- Continuous review of critical suppliers and supply-chain dependencies
Maintenance
This policy is reviewed at least annually, or whenever there are relevant regulatory updates, significant changes to the business model, or security incidents that call for a review of controls.
Contact
Vulnerability reports, incidents or questions about this policy should be addressed to the Information Security team:
- Information security
- security@cumbuca.com
- Responsible disclosure
- /.well-known/security.txt
- Privacy / LGPD
- privacidade@cumbuca.com